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"The stuff was very friendly, smiling a lot and professional. The hotel was clean, eco-friendly and had everything you need. The room was very spacious with nice view to the garden. It was very calm and silent. The program for children seemed amazing (there is a playground outside, play room and movie room inside; there is also an option with hotel auntie) and also the fitness classes everyday was good option...The swimming pool was quite empty. The choice of beauty treatments was great and done very professionally. We had amazing 5-dishes dinner in Dekompresja restaurant and very nice service. Really recommend it. The breakfast was very good - you could order warm dishes or choose something from buffet - they had vegetarian choices. Coffee was ok. Many nice options for children in terms of food :) Again very friendly and attentive staff. We are definitely coming back :) Also, there are plenty of things to do in Polanica or nearby"

"Staff friendly. Hotel is quite old which is part of charm but could do with some updating. Would stay again."

"Pyszne śniadanie, ładna okolica, elegancki choć mały pokoj"

"Great place and the food is delicious."

"Great location right next to the park and very good and friendly service. "

"Multiple pools - with a water slide! My teenage kids loved it. It is not a super water park, but they have a really nice pool / hot tub area and it is low-key but very nice. The staff was nice, the city area was nice - everything exceeded my expectations. We had a room that was like an attic room, and it had skylight type windows that we were able to open up and check out the area. I really likes this hotel. Also, the breakfast was good too. "

"Our stay was overall great. The hotel has great amenities, delicious food and comfortable bed. I would appreciate if the staff would smile a bit more :)) "